Withdrawal

If you have concluded a contract with us as a consumer for the purchase of goodsonline, you have the right to withdraw from this contract within fourteen days without giving any reason by means of a clear declaration.
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The withdrawal period is fourteen days from the day on which you or a third partynamed by you (who is not the carrier) takes possession of the goods, or – if several goods ordered in one order are delivered separately – from the day on which you ora third party named by you (who is not the carrier) takes possession of the last goods.
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To exercise your right of withdrawal, please notify us using the form above. Once you have informed us of your withdrawal, you may return the goods to the address below.

Return address (all countries except Switzerland):
Lukinger GmbH
Landshuterstrasse 14a
93047 Regensburg
Germany

Return address (Switzerland):
Luke AG
Ringlikerstrasse 80
8142 Uitikon Waldegg
Switzerland

Effects of withdrawalI
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal.

We will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as aresult of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods without undue delay and in any event nolater than fourteen days from the day on which you notify us of the withdrawal. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Return costs
You bear the direct cost of returning the goods. For sustainability reasons, we have decided not to offer free returns. We hope to encourage conscious purchasing decisions and minimize returns.