Shipping Policy

Thank you for your interest in LUKE! We are currently in the pre-sale phase. Please read our shipping policy to understand how we will process and ship your orders once our products are ready for shipment.

Please note: Our shipping policies are still being finalized, and details may change as we refine our logistics. We will inform you of any significant changes that may affect your order.



1. Current Pre-sale Phase

• Pre-sale Status: Currently, all products available on our website are for pre-sale only. This means no products are in stock or available for immediate shipping.
• Estimated Shipping Start: We expect shipping to begin in June 2026. We will provide more specific shipping times as we approach the release date.

2. Shipping Costs

• Prepayment: Shipping costs are calculated and paid at the time of your pre-order during the checkout process. These costs are based on the package weight and destination. In the pre-sale phase, shipping costs are already included.
• No Additional Fees: We aim to structure our fulfillment so that once your order is ready for shipping, no additional shipping costs will apply.
• Cost Calculation: The exact shipping costs were displayed and paid at checkout, ensuring your order is fully covered for shipping once the products are ready.

3. Shipping Information During Pre-sale

• Order Processing: Orders placed during the pre-sale will be processed and prepared for shipping as soon as the products are available. You will receive an email notification with updated shipping information once your order is ready to ship.
• We are striving to organize our logistics in a way that avoids customs duties upon product delivery.

4. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

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Email:
info@luke-shop.com
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Address:
Lukinger GmbH
Landshuterstr. 14a,
93047 Regensburg
Germany